Privacy Policy

Last Updated: 15/06/2025

Kirpa Associates is committed to protecting the privacy and confidentiality of all client information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services. By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not access the website.

1. Who We Are

Our website address is: https://kirpaassociates.com.

2. Information We Collect

We may collect the following types of personal information from you:

• Contact Information: Full name, email address, phone number, address, etc.

• Identification Information: Passport, national ID, visa copies, or other official documents.

• Immigration and Background Information: Visa application history, immigration status, job details, family information, etc.

• Payment Information: Payment details such as bank transfers, invoices, and transaction records.

• Usage Data: How you interact with our website and services, including IP address, device type, and browsing behavior.

3. How We Use Your Information

We use your personal data to:

• Provide immigration consultancy and processing services.

• Respond to inquiries and communicate with you.

• Process payments and manage your file or case.

• Improve our services and user experience.

• Fulfill legal obligations and regulatory requirements.

• Send relevant service updates or promotional materials (only with your consent).

4. Disclosure of Your Information

We may share your data with:

• Legal Practitioners, RCICs, and MARA Agents for application and representation purposes.

• Government Authorities or Embassies when required for visa or immigration purposes.

• Service Providers and Affiliates who support our operations (e.g., IT, marketing, legal).

• Law Enforcement or Regulators, where required by law.

We never sell your personal information.

5. Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors to the website may download and extract location data from images.

6. Comments

When visitors leave comments, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection.

An anonymized string (hash) of your email address may be sent to the Gravatar service. View their policy here: https://automattic.com/privacy/. After approval, your profile picture is visible to the public with your comment.

7. Cookies

If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for your convenience. These last for one year.

We use cookies to determine login capabilities, save preferences, and manage session activities. Cookies will expire based on activity, login duration, and site interaction.

8. Embedded Content

Articles on this site may include embedded content (e.g. videos, images, etc.). Embedded content behaves as if the visitor has visited the source website. These third-party sites may collect data, use cookies, and track your interactions.

9. Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

10. How Long We Retain Your Data

Comments and metadata are retained indefinitely. For registered users, we store the personal information in their user profile. Users may view, edit, or delete their information at any time.

11. Your Rights

If you have an account or have left comments, you may request an exported file of the data we hold. You can also request erasure of your personal data, excluding data we are required to retain for legal or security reasons.

12. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

13. Data Protection and Security

We implement appropriate administrative, technical, and physical safeguards to protect your data. However, no method of transmission or storage is 100% secure.

14. Data Retention

We retain your data only as long as necessary to fulfill the purposes for which it was collected and to comply with legal or regulatory obligations.

15. Result Disclaimer

Result outcome is not our responsibility, as it depends on the decisions made by the relevant embassies or immigration authorities. All cases are filed and handled by licensed legal professionals, RCICs, and MARA agents.

16. No Refund Policy

Refunds and services will be provided strictly in accordance with the terms of the contract. In most cases, refunds are not issued; instead, we offer alternative services or a re-application process, subject to the agreed terms and conditions.

17. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the revised “Last Updated” date. Please check back regularly.

18. Contact Us

If you have questions or concerns regarding this policy, please contact us:

📧 info@kirpaassociates.com
📞 +971 58 843 1245